In light of the COVID-19 Corona Virus pandemic, I will be resuming some face to face therapy sessions with the following precautions in place:
- Seating in the waiting room and in therapy rooms has been arranged for appropriate physical distancing.
- We will maintain safe distancing.
- Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.
- Hand sanitiser that contains at least 60% alcohol is available in the therapy room and the waiting room.
- We schedule appointments at specific intervals to minimise and ideally avoid the use of the waiting room.
- We ask that you arrive no earlier than 5 minutes before your appointment time.
- I am happy for you/us to wear a face mask if this would make you comfortable and can provide masks for the session.
- Credit card pads, pens and other areas that are commonly touched are thoroughly sanitised after each use.
- Physical contact is not permitted.
- Common areas are thoroughly disinfected at the end of each day.
The decision to Meet Face-to-Face
If there is a resurgence of the pandemic or if other health concerns arise, however, I may require that we meet via Zoom or other platforms. If you have concerns about meeting virtually, we will talk about it first and try to address any issues.
If you decide at any time that you would feel safer staying with, or returning to, virtual services, I will respect that decision, as long as it is feasible and clinically appropriate.
If You or I Are Sick
If you show up for an appointment and I believe that you have a fever or other symptoms, or believe you have been exposed, I will have to require you to leave the office immediately. We can follow up with services by virtually as appropriate.
If I test positive for the coronavirus, I will notify you so that you can take appropriate precautions.
Your Confidentiality in the Case of Infection
If you have tested positive for the coronavirus, I may be required to notify local health authorities that you have been in the therapy room. If I have to report this, I will only provide the minimum information necessary for their data collection and will not go into any details about the reason(s) for our visits. In attending face to face sessions you are agreeing that I may do so without an additional signed release.
Alternative options for therapy sessions:
- I am happy to offer online or telephone therapy sessions to anyone who requests it regardless of whether you have symptoms.
- Please contact me in advance if you wish to arrange an online session and I will send you a link to access this service. I use a secure GDPR-compliant online platform called Zoom (https://zoom.us/). I am also happy to use Skype.
- If you have not used Zoom before here is a guide Zoom Support - how to use,
What I will do if I or anyone in the setting where I practice is symptomatic:
- In these circumstances, I will contact you without delay via telephone or E-mail. If you have recently changed your e-mail or telephone number, please notify me of any changes.
- You will then be informed following the period of self-isolation when the practice re-opens.
What you should do if you are symptomatic:
- If you are experiencing any coronavirus symptoms, however mild, such as a new persistent cough or fever, you should not attend your upcoming appointment.
- Please contact me via E-mail (kinnari@kindmind.health), text or leave a voicemail on - 07923 427327
In these circumstances, we can either suspend sessions until you are ready to resume or sessions can continue online.
Review Process:
- The above procedure will be reviewed on a regular basis and may change at short notice based on government guidelines. I will continue to keep you updated on any further actions regarding this matter.
General points:
If you have any questions or concerns in relation to the above, please do not hesitate to contact me.